You can create new paid projects and immediately subscribe to any Smartapp edition or combination of editions. You can now choose your edition, define collaborators, complete billing, and activate your project in one streamlined experience.


Starting a New Subscription

  1. Log in to Smartapp and go to Project Central.

  2. Click the “+ Add Project” button.

  3. In the Add Project popup, select your desired Smartapp edition(s):

    • Planner

    • Safety

    • Finance

    • Field

    • ONE

    • Sketch

  4. Click Subscribe.

[screenshot – Add Project popup showing edition list and Subscribe button]


Subscription Setup Flow

The new subscription process follows five clear steps:

Step 1: Project Details

  • Header: “Start your Project Subscription.”

  • Enter:

    • Project Name

    • Company Name or Org ID

  • The Email ID auto-fills and cannot be edited.

  • Branding (icons and color) changes based on the selected edition(s).

Step 2: Subscription

  • Default Collaborators:

    • 20 per project for all standard editions.

    • 5 for Sketch.

  • Collaborator count can be increased but not decreased below the default.

  • The UI displays:

    • Edition name(s) and icons.

    • Monthly and yearly pricing options (yearly is default).

    • Storage: 100 GB per collaborator.

    • Cost per additional collaborator:

      • $29.95/month (standard editions)

      • $4.99/month (Sketch)

Click Proceed to Checkout to continue.

[screenshot – Subscription selection screen]


Step 3: Billing Details

Fill out all required billing information:

FieldRequirement
NameMandatory
OrganizationMandatory
AddressMandatory
CountryMandatory
State, City, Postal CodeMandatory
EmailMandatory
PhoneMandatory
Tax ID / VAT No.Optional

The Payment button remains disabled until all required fields are completed.
A Back button is available on this and all steps.


Step 4: Payment Options

Select your preferred payment method:

  • Credit Card:
    Enter card details directly and click Confirm Payment.

  • Invoice Me:
    An invoice will be emailed with a secure link for completing payment.

The payment method chosen here becomes your default billing method for future updates.

[screenshot – Payment selection screen]


Step 5: Confirmation

After successful payment:

  • You’ll see an Order Confirmation screen with your generated Subscription ID.

  • Click Done to finalize.

A toast appears confirming:

“New Project <Project Name> is now Subscribed.”

Your new project tile appears in Project Central, with all management options enabled.


Managing Your New Project

After subscribing:

  • Your project automatically includes 20 (or 5 for Sketch) collaborator licenses.

  • All Manage Options are now available under the User Head Menu:

    • Manage Subscriptions — adjust licenses, add editions, or edit billing.

    • Manage Collaborators — invite or remove users, assign roles.

    • Invoice Manager — view and pay invoices.

If a payment issue occurs, a Payment Icon appears on the project tile linking to the Invoice Manager.

[screenshot – Project tile showing subscription status and menu options]


Adding Multi-Edition Projects

You can subscribe to more than one plan at a time (e.g., Planner + Safety).

  • Previously selected plans are shown as pre-selected and locked.

  • You can add new ones and proceed to checkout.

  • Pricing shows:

    • Sum of all selected plan costs.

    • Pro-rated amount for partial billing cycles.

  • After payment, your Project Icon updates to the Smartapp multi-edition icon, and your settings and drive folders update accordingly.

[screenshot – Multi-edition project example]


Key Notes

  • All subscriptions auto-renew based on your selected cycle (monthly or yearly).

  • Each project includes default collaborator licenses and storage.

  • You can manage subscriptions, add collaborators, and edit billing at any time.

  • Payment method cannot be changed after initial subscription setup.